IT training and digital transformation for businesses

What we do

Training, Adoption & Change Managment

Our experience allows us to tailor each intervention: from skill-focused training to adoption programs ensuring daily technology use, up to comprehensive change management initiatives guiding deep organizational transformation. Every program is supported by structured assessments, monitoring metrics, and personalized engagement strategies to ensure measurable and sustainable results.

Our approach is based on proven methodologies such as ADKAR® (Prosci) and agile practices (SCRUM®), guaranteeing flexibility and measurable outcomes. We ensure active leadership involvement in driving change, People Managers equipped to support their teams, and a Change Agent Network spanning the organization. Every intervention is customized for enterprise and mid-market companies, with a special focus on technology adoption and process improvement.

Service

Ecosystem Microsoft 365

  • Microsoft Teams for collaboration, live sessions and user-centered communication
  • SharePoint for centralized knowledge base (Learning Hub) and training materials
  • Microsoft Stream for video training and corporate communications
  • Microsoft Viva for monitoring engagement and learning paths

Analytics & Monitoring

  • Microsoft Adoption Score for real-time usage metrics
  • Tracking of the 3 main KPIs: Satisfaction, Competency, SoS Index
  • Microsoft Forms for satisfaction surveys and skills assessments
  • Support ticket monitoring in partnership with the client for SoS Index calculation

Framework e Strumenti

  • ADKAR®-based methodology with dedicated models for leaders and People Managers
  • PCT Assessment for initial evaluation and continuous change monitoring
  • Risk Matrix to identify and mitigate potential adoption barriers
  • Project branding with a visual identity and promotional videos to maximize engagement
  • Video toolkits and practical guides for every Microsoft technology
  • Gamification programs: weekly challenges, “Win of the Week”, digital Escape Rooms for team building and immersive learning